SMS Notifications for Salesforce Outages
October 7, 2011 5 Comments
Admins have asked for a way to get notifications if/when there is a Salesforce outage (I can’t find the Idea right now. If you happen to have the URL, please put it in the comments.) Until now, I had to wait until a user encountered an error, go to http://trust.salesforce.com/trust/status/ and find NA7 in the loooong list. This works ok for business hours (not ideal), but is horrible at 3am! I want to be notified if my instance is either in outage or has a degradation. At last I have a way!
ifttt.com is a new online service that lets you set-up rules for automating your internet life. Since Salesforce is a HUGE part of my internet life, I use ifttt to let me know if my instance (NA7) is in an outage or has a degradation.
Here’s my recipe: If outage then SMS me.
All I had to do was set-up my cell phone to accept SMS messages from ifttt and tell it which RSS feed to use. It took all of 5 minutes.
When you sign-up for ifttt, you can use my recipe and/or create your own! There’s lots of other non-Salesforce stuff you can do with ifttt, but this one is the one that’ll make my work-life easier!
UPDATE: With this weekend’s Winter ’12 upgrade, this recipe didn’t work! 😦 I’ve updated it to remove the “, degradation”. I think the comma is what broke it. We’ll know more next weekend as there is another outage on NA7! Sorry for any confusion!